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Order with complete peace of mind.
At SCENTISSIME, we want buying a niche perfume to be a pure moment of pleasure and discovery, never a cause of stress or uncertainty.
We want no one to miss out on discovering their olfactory signature because there isn’t a perfume shop nearby, because shipping costs are too high, or for fear of having made the wrong choice.
That’s why we offer free shipping and free returns throughout the European Union if the perfume you ordered isn’t right for you (excluding samples and discovery sets).
Free returns
At SCENTISSIME, you have the right to make a mistake, or simply not to like a fragrance.
When you receive a fragrance, it comes with a sample. You can smell its scent before opening your order, and if you don't like it, we'll take the fragrance back.
Return procedures vary from country to country. Just get in touch with us and we'll arrange the return in the best way possible.
When we receive the fragrance, we check that it's in perfect condition and can be returned to stock. If so, we'll refund you, no questions asked.
Free shipping within the EU
At SCENTISSIME, shipping is free on any product priced over €59 throughout the European Union.
Individual shipping fees apply to samples and discovery sets.
Outside the European Union, you benefit from tax-free prices and negotiated shipping fees that are lower than the actual cost. Customs fees may apply, depending on the destination country.
